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Our mission is to promote innovation, competition, and consumer access within financial services. 

We're aiming to fulfill this statutory mandate by:

  • Updating policies and creating sandboxes through which we provide regulatory relief
  • Engaging with entrepreneurs and the innovation community
  • Collaborating with regulators

In July 2018, the Bureau created the Office of Innovation to focus on encouraging consumer-friendly innovation, which is now a key priority for the Bureau. The work that was being done under Project Catalyst has been transitioned to this new office.

Our work

No-Action Letter Policy

We've proposed revising the Bureau’s No-Action Letter Policy in order to increase participation by companies seeking to advance new products and services, as well as to bring the policy more in line with aspects of similar programs offered by other federal agencies.

Product Sandbox

We've proposed a regulatory sandbox that would give companies regulatory relief when testing new financial products and services while sharing data with the Bureau.

Trial Disclosure Sandbox

We've proposed revisions to the Trial Disclosure Program policy to, among other things, streamline the application process and encourage companies to conduct trial disclosure programs. We’re creating a “disclosure sandbox” under this policy and looking for companies that want to improve upon certain disclosures.

Global Financial Innovation Network

The Global Financial Innovation Network (GFIN) seeks to provide a more efficient way for innovators to interact with regulators as they look to scale new ideas. GFIN is also looking to create a new framework of cooperation among financial services regulators around the world.

Pitch a pilot

Groups that have an idea for a consumer-friendly innovation, and want to work with the BCFP to make it happen, can pitch pilots.

We're here as a resource

Talk to us

We have a lot to talk about with the innovation community. Want to talk over a barrier to a new idea? Other thoughts?

[email protected]

Use our data

Explore our consumer complaint data to make the market better.

Get the data

How we'll handle your information

Our handling of information you share with the Office of Innovation is governed by applicable law, which includes the Freedom of Information Act and the Bureau’s Rule on Disclosure of Records and Information. For example, the Freedom of Information Act exempts from public disclosure certain types of information, such as trade secrets and privileged or confidential commercial or financial information. We’ll assert those exemptions to protect your information wherever appropriate. Our handling of your information also depends on whether it is submitted in connection with the Trial Disclosure Program policy or the No-Action Letter policy, each of which have specific disclosure provisions.

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