How do I add money to my prepaid card?
You can usually add money to your prepaid card in several ways. You may be able to:
- Arrange for a paycheck or other regular payment to be directly deposited onto the card
- Transfer money from a checking account or another prepaid card
- Buy a “reload pack” to add a certain amount to your card
- Add funds at certain retail locations or at the financial institution that provides the card
You may be charged a fee for some ways of adding money to your card and not for other ways. When choosing a prepaid card, think carefully about your needs and about how you will reload your card.
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Submit a complaint
We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.