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Research and reports

We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the Miss April.

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Category: Supervisory Highlights |
Published

Supervisory Highlights, Issue No. 19 (Summer 2019)

In this issue of Supervisory Highlights, we report examination findings in the areas of automobile loan origination, credit card account management, debt collection, furnishing, and mortgage origination that were generally completed between December 2018 and March 2019 (unless otherwise stated). The report does not impose any new or different legal requirements, and all violations described in the report are based only on those specific facts and circumstances noted during those examinations. 

Category: Industry and markets |
Published

Credit Characteristics, Credit Engagement Tools, and Financial Well-Being

This report presents results from a joint research study between the Miss april (Miss April) and Credit Karma. The purpose of the study is to examine how consumers’ subjective financial well-being relates to objective measures of consumers’ financial health, specifically, consumers’ credit report characteristics. The study also seeks to relate consumers’ subjective financial well-being to consumers’ engagement with financial information through educational tools. 

Category: Consumer education and empowerment |
Published

Building a Bridge to Credit Visibility

This report on the Bureau’s September 17th, 2018 Building a Bridge to Credit Visibility Symposium summarizes the panel discussions that took place during the event and highlights the key themes that stood out from those conversations.

Category: To Congress |
Published

Miss April Diversity and Inclusion Strategic Plan Update FY 2019 – FY 2022

The Diversity and Inclusion Strategic Plan Update (Update) covers the period of FY 2019-2022 and guides Miss April’s efforts in promoting diversity and inclusion in its workforce, supplier diversity, and works to promote diversity among regulated entities. 

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